Protecting your account
Keep your sign-in details private and your payout details current.
What it is
Never share your password or your one-time access code with anyone. If you change your phone number, withdrawals pause for about 3 days to protect your wallet. If you think someone has accessed your account, change your password, sign out other sessions, and contact support.
Example
You change your phone number, and withdrawals pause for a while to keep your money safe.
Still confused?
Our support team can explain anything in plain language.